Privacy Policy

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Data protection

Welcome to TCI Engineering SA data protection. We are committed to safeguarding your personal data and ensuring its protection. This policy outlines how we collect, process, and protect the personal data of visitors, customers, and users of our website and services.

1. Data Controller

TCI Engineering SA, located at Chemin de Montillier 4 1303 Penthaz VD –Suisse, is responsible for managing and protecting your personal data.

2. Contact Information

For questions regarding data protection, please contact us at:

Email : tci@tci-engineering.ch
Phone : +41 21 863 05 10

3. Data Collection and Scope

We collect personal data necessary for providing a functional website and quality services. This may include:

Contact Information: such as your name, email address, phone number, and mailing address.
Website Interaction Data: including IP address, browser type, duration of visits, and pages accessed, typically gathered through log files and cookies (see Cookies section below).
Other Submitted Information: like details provided when filling out contact forms or other services offered on our site.

4. Purpose and Use of Data

Your data is collected and processed for the following purposes:

Delivering requested services and responding to inquiries
Fulfilling contractual obligations
Enhancing website performance and user experience
Providing notifications on service updates or changes
Complying with legal obligations and security requirements

5. Legal Basis for Processing

We process your personal data based on:

Your explicit consent (where applicable)
The necessity to perform a contract with you
Our legitimate interest in running and improving our business
Compliance with applicable legal requirements

6. Data Retention

Personal data is retained only as long as necessary for the purposes outlined above or as required by law. Generally, personal data is stored for a maximum of two years. IP addresses are stored only during active website sessions and are then anonymized or deleted.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance the browsing experience, save your preferences, and gather usage data. Third-party providers (e.g., Google Analytics) may use cookies to analyze website traffic and behavior. You can control cookies via your browser settings, though this may limit certain website functionalities.

8. Google Analytics

This website uses Google Analytics, a web analytics service by Google LLC, which collects data to analyze website use. Google anonymizes your IP address before storing it on servers in the U.S. (only in specific cases is the full IP address used). You can opt out of Google Analytics by adjusting your browser settings.

9. Data Security

We implement security measures to protect your data from unauthorized access, loss, or modification. Our site uses SSL (Secure Socket Layer) encryption to ensure secure data transmission. However, please note that internet-based data transfer may have inherent security risks.

10. Third-Party Services and Embedded Content

Our website may include embedded content from external sites (e.g., videos, articles) that could collect data from you. Embedded content operates as if you were visiting the original site and may set cookies or use additional tracking methods.

11. Data Sharing and Disclosure

We do not share your personal data with third parties unless:

You have provided explicit consent
Disclosure is required by law or a judicial order
Data processing requires it, under strict confidentiality agreements with selected service providers
Collaboration with trusted third parties is needed to explore or fulfill specific user requests, always under strict confidentiality and data protection standards

12. Data Subject Rights

Under Swiss and EU data protection laws, you have the following rights:

Right to Access: to know which data we process about you
Right to Rectification and Deletion: to request updates or removal of your data
Right to Withdraw Consent: at any time, for data processing based on consent
Right to Object: to specific data processing activities
Right to File a Complaint: with the Federal Data Protection and Information Commissioner if you believe we’re not handling your data lawfully

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or regulatory changes. The latest version will be accessible on our website, and we encourage you to review it regularly.

14. Disclaimer

All texts and links are checked and updated periodically. We endeavor to provide accurate and complete information on this website but assume no responsibility, guarantee, or warranty that the information provided on this website is accurate, complete, or current. We reserve the right at any time and without notice to change the information on this site and do not undertake to update the information contained. All links to external providers were checked for accuracy at the time of admission; however, we are not liable for the content or availability of websites accessed via hyperlinks. Liability for illegal, incorrect, or incomplete contents, and especially for damages arising from the content of linked pages, lies solely with the provider of the site that was referenced. Hereby, it is immaterial whether the damage is direct, indirect, or of a financial nature, or any other damage is present, which could result from loss of data, loss of use, or other reasons of any kind.

Privacy policy